Home security faq’s

Answers to common questions about home security

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Common Home Security FAQs

Below is a summary of everything you need to know before getting your home burglar alarm, with direct links to our more in depth articles.

What is a monitored alarm system?

A monitored alarm system is when your alarm is monitored 24/7 by an alarm receiving centre. If your alarm is triggered this centre is able to alert police, or fire brigade and send the to your property. Response time to a triggered alarm can be as low as 40 seconds. Compare monitored vs unmonitored home security.

Should my home alarm company be NSI certified?

Though it is not compulsory for security companies to be NSI certified it does demonstrate a certain level of quality. Additionally, some home insurance providers will require your home security company to be NSI Certified in order to use it on your home insurance premium. Choosing an NSI Gold standard security provider ensures you know that you really are getting the best service available in the industry. Don’t cut corners on safety!

When should I choose a professionally installed security system?

Some home security companies will only have these options available, such as Verisure and Banham Security. Professional installation ensures your security system is set up for optimal performance and is fully functional. Most security companies will offer a free home assessment, in which a home security expert is on hand to answer any questions, and ensure your package and camera placement is right for your property.

When should I choose a DIY home security system?

A DIY home security system is best if you are looking to save some money, and also if you are a renter. Particularly for renter a DIY system such as Simplisafe means the components don’t require professional installation and can instead simply be placed anywhere is the house you deem fit. Additionally, when moving property you can easily take the system with you and continue using it in your new property. Additionally, DIY systems often involve a higher initial cost

 
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How will pets affect my home security system?

Most security systems use special technology that will not be triggered by your pets. You can use your security systems to keep an eye on your furry friends without an alarm constantly going off. Be sure to check with your chosen home security provider that their technology offers this feature.

Can I have my existing home security system monitored?

This can be possible however an assessment would need to be carried out, and research into which monitoring centres can service your existing security system. However most security companies offer both parts (i.e the system and monitoring), and therefore they a both integrated from the start and tend to work better this way.

Can I get a home security system without a phone line?

Yes. In fact, modern home security systems can operate without a landline and an internet connection. This means if you don’t have either of these, or they go down during a power outage you and your family will still be protected. Instead, your system maintains a cellular connection through a transmitter installed in your home or local cell towers. Stay protected 24/7

What is the contract length of a home security system?

This entirely depends on the home security provider that you choose. And can range from no contract to a 3 year commitment. Ensure you understand what you are committing too before signing your contract. Additionally, many providers will have refund periods of 14-60 days in case you aren’t happy with your system.

 How will home security benefit my home insurance?

There is never a guarantee that a home security system will lower your insurance premium and all insurance providers will offer different deals. However if a home insurance provider does offer a discount, it is important to note, they will often require a security system that is NSI certified, to ensure it is up to the right quality standards. However, aside from the effect on home insurance, an alarm system still provides additional protection that could save you a lot of money further down the line.